Are you a dynamic, customer-focused individual with a passion for sales, technical products, and the agricultural sector? If you have always dreamed of joining a company that is deeply rooted in South Africa’s agricultural heritage and is a leader in the irrigation and hardware retail markets, then the Support Centre Consultant: Irrigation position at Agrinet is your golden ticket. With over 100 applicants already clicking “apply,” this role is clearly generating massive interest—and for excellent reasons. Agrinet is not just any company; it is a wholesale supplier and distributor of a wide range of products across 16 specialist categories that cater to hardware retail, industrial, and irrigation markets in Africa, and is a proud member of the Senwes Group. If you have strong sales experience, excellent communication skills, and a knack for providing technical advice on irrigation systems, pumps, and engines, this irrigation support consultant opportunity could be the breakthrough you have been waiting for.
Apply now – no closing date specified!
Why Agrinet / Senwes? A Legacy of Agricultural Excellence and Growth
Senwes is one of the leading agricultural companies in South Africa, with clients symbolising the heart of the company. The company is deeply rooted in agriculture and has a rich and proud history that extends over a period of 114 years . The Senwes Group of companies is supported by three pillars – Input Supply, Financial and Technical Services, and Market Access . Agrinet, a wholesale supplier and distributor of a wide range of products that cater to the hardware retail, industrial, and irrigation markets in Africa, is a key part of this group . Agrinet’s direct involvement with more than 500 agricultural retail outlets in South Africa has established the company as the largest supplier of irrigation and general agricultural requisites in the market segment .
At Agrinet and Senwes, they believe in investing in their people and providing opportunities for growth and development. Joining Agrinet means becoming part of a company that values hard work, customer service, and a commitment to excellence. The company is committed to transformation through the appointment of persons from designated groups .
What does this mean for you?
- You will join a leading agricultural company with a 114-year legacy and a strong presence in South Africa.
- You will be part of a company that is the largest supplier of irrigation products in its market segment.
- You will have opportunities for growth and development within a dynamic organisation.
- You will work in a company that is committed to customer service and excellence.
- You will contribute to supporting farmers and the agricultural sector.
Support Centre Consultant: Irrigation Opportunity Overview
Note: This role is based in Centurion, Gauteng, and offers the opportunity to work with a wide range of irrigation products and technical solutions.
What the Role Offers You
This is not just a job—it is a career-launching opportunity. You will be based at Agrinet Samrand in Centurion, playing a critical role in delivering exceptional customer service and driving sales in the irrigation sector.
Key Benefits:
Stable Employment – full-time, on-site position with a leading agricultural company.
Valuable Experience – gain hands-on experience in telesales, technical support, and customer relationship management.
Dynamic Environment – work in a fast-paced, customer-focused support centre.
Skills Development – enhance your skills in sales, technical irrigation advice, and ERP/CRM systems.
Career Growth – opportunities to develop within the Senwes Group of companies.
Key Responsibilities
As a Support Centre Consultant: Irrigation at Agrinet, you will be at the heart of customer engagement and sales. Your responsibilities will be varied and designed to ensure efficiency, customer satisfaction, and sales growth.
Telephone Support
- Call Management – logging into the telephone queue promptly at the start of each shift and remaining logged in until the end of the workday; responding to all incoming calls within 5 seconds to ensure swift customer service; maintaining a daily call abandon rate of no more than 5% .
- Performance Targets – limiting idle time to a maximum of 4 hours per day; keeping total “make busy” time under 2 hours per day; avoiding placing customers on hold for longer than 1 minute; completing a minimum of 150 outbound calls per week .
Sales and Quotations
- Quotations – preparing accurate quotations using the ERP system; conducting daily follow-ups on outstanding quotations to drive conversion .
- Order Processing – processing customer orders promptly on the ERP system to ensure timely deliveries; providing regular updates to clients regarding order status, product availability, and pricing .
Customer Service
- Query Handling – handling all customer queries efficiently, ensuring timely resolution by coordinating with relevant departments .
- CRM Management – utilising the CRM system to maintain accurate customer records, create and manage tasks, and ensure timely closure of all assigned actions .
- Product Knowledge – maintaining up-to-date knowledge of Agrinet’s product range to serve as a reliable source of information for customers and colleagues; attending weekly product training sessions .
Pro tip: Be proactive and customer-focused. The more you engage with customers and team members, the more you will gain from this experience.
Do You Qualify? – Eligibility Criteria
To be considered for the Agrinet Support Centre Consultant: Irrigation role, you must meet the following requirements:
Pro tip: If you have a SABI Qualification on Irrigation courses, be sure to highlight it in your application – it will give you a competitive edge. Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances .
How to Apply – Step‑by‑Step Guide
Step 1 – Prepare your documents:
Updated CV (tailored to highlight your sales experience, irrigation knowledge, and qualifications)
Certified copy of your ID
Certified copy of your National Senior Certificate
Any additional certificates or training records (SABI Qualification, etc.)
Step 2 – Access the application portal:
APPLY HERE: Centre Consultant
Step 3 – Complete the online application:
- Fill in all required fields accurately.
- Upload your CV and supporting documents.
Step 4 – Submit as soon as possible:
- No closing date is specified. Apply immediately – positions like this fill quickly!
Step 5 – What to expect after applying:
- Only shortlisted candidates will be contacted.
- If shortlisted, you may be invited for an interview.
- Be prepared to discuss your sales experience, your technical knowledge, and your motivation.
ALSO APPLY FOR: Clover Forklift Driver
Tips for a Successful Application
Tailor Your CV – highlight your sales experience, irrigation knowledge, and any relevant qualifications.
Write a Cover Letter – explain why you are interested in Agrinet and how your skills align with the role.
Research Agrinet and Senwes – learn about the company’s history, values, and commitment to the agricultural sector.
Prepare for Interviews – think about examples of successful sales, technical support, and customer service.
Apply Early – don’t wait for a deadline that may not be specified.
Frequently Asked Questions (FAQs)
1. What does a Support Centre Consultant: Irrigation do at Agrinet?
A Support Centre Consultant: Irrigation provides first-tier telephonic support to customers, assists with technical irrigation product enquiries and orders, generates sales, and ensures a high level of customer satisfaction.
2. What qualifications do I need?
You need a National Senior Certificate. A SABI Qualification on Irrigation courses will be an advantage.
3. How much experience do I need?
You need at least 3 years relevant sales experience.
4. What technical knowledge is required?
You need to offer technical support on pump selection, engines, and irrigation systems, and provide expert advice on tailored irrigation solutions.
Conclusion – Cultivate Your Sales Career with Agrinet Today!
The Support Centre Consultant: Irrigation role at Agrinet in Centurion is more than just a job—it is a stable, full-time career opportunity for a dynamic, sales-driven individual ready to join a leading agricultural company and the Senwes Group. With at least 3 years of sales experience, a passion for irrigation and technical products, and a commitment to customer service, this is your launchpad to a bright future.
If you are sales-driven, technically minded, and ready to contribute to a team that supports farmers and the agricultural sector, do not let this opportunity pass you by. Update your CV, highlight your strengths, and hit that apply button today!
Your journey to a rewarding career in agricultural sales starts here – apply now and become part of a team that is growing South Africa’s future!
