Desktop Support Technician Job: Are you a tech‑savvy problem solver looking to launch or grow your career in a professional corporate environment? TreasuryONE, South Africa’s leading treasury company, is seeking a Desktop Support Technician to join their IT department in Pretoria. This is your chance to work with modern workplace technologies, support critical financial systems, and build a solid foundation in IT support – all while being part of a dynamic, award‑winning organisation.
If you have an IT diploma or CompTIA A+/N+ certification, a passion for troubleshooting, and a commitment to delivering excellent user support, this role could be your next big career move.
Why TreasuryONE?
TreasuryONE has been at the forefront of treasury technology and solutions since May 2000. As South Africa’s leading treasury company, they offer a broad range of best‑practice treasury services, technology, and solutions to the corporate market. They are an authorised financial services provider, known for their expertise, integrity, and innovation.
Why join TreasuryONE?
- Work with a market leader in the financial services sector.
- Gain exposure to modern IT environments, including Microsoft 365 and cloud platforms.
- Collaborate with a professional, structured IT team.
- Enjoy opportunities for technical growth and skill development.
- Be part of a respected company with a strong track record.
APPLY HERE: Desktop Support Technician Job
Position Snapshot
| Detail | Information |
|---|---|
| Position | Desktop Support Technician |
| Company | TreasuryONE (Pty) Ltd |
| Location | Pretoria, Gauteng (On‑site) |
| Employment Type | Full‑time |
| Experience | 1–2 years preferred (entry‑level considered with right attitude) |
| Certification | IT Diploma, CompTIA A+ / N+ (or equivalent) – required |
| Closing Date | Not specified – apply immediately |
⚠️ Note: This role involves first‑line technical support across devices, systems, and applications. It’s perfect for someone who values accuracy, structure, and accountability.
What You’ll Need (Requirements)
To be considered for this Desktop Support Technician role, you must meet the following criteria:
| Requirement | Details |
|---|---|
| Education / Certification | IT Diploma, CompTIA A+, CompTIA N+, or equivalent certification (essential) |
| Experience | 1–2 years in IT support or a structured service desk environment (preferred) |
| Technical Skills | Solid working knowledge of Windows desktop environments and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) |
| Advantageous | Familiarity with Azure or other cloud platforms |
| Soft Skills | Strong analytical and troubleshooting abilities; clear, professional communication for non‑technical users |
| Work Ethic | Dependable, takes ownership, delivers consistent and well‑structured support |
💡 No prior corporate experience? If you have the right certification and a strong desire to learn, apply anyway – TreasuryONE values potential.
What You’ll Actually Do (Key Responsibilities)
As a Desktop Support Technician, you’ll be the first line of defence for IT issues, ensuring stability, security, and reliability across the organisation. Your daily tasks will include:
| Area | Specific Duties |
|---|---|
| User Support | Provide prompt, professional support for desktop, laptop, and mobile device issues. |
| Installation & Configuration | Install, configure, and maintain Windows operating systems, applications, and hardware. |
| Microsoft 365 Troubleshooting | Resolve issues with Outlook, Teams, SharePoint, and OneDrive. |
| Network & Peripherals | Assist users with network connectivity, printers, and peripheral devices. |
| Account Administration | Perform basic account management, including access management and password resets. |
| Security & Updates | Support endpoint protection, patching schedules, and routine software updates. |
| Documentation | Log incidents accurately in the IT ticketing system and maintain clear, structured documentation. |
| Asset Management | Assist with upkeep of hardware and software inventories. |
| Escalation | Escalate complex or unresolved issues to senior IT team members when appropriate. |
This role is hands‑on, varied, and offers excellent exposure to modern workplace technologies.
What TreasuryONE Is Looking For (Personal Attributes)
Beyond technical skills, TreasuryONE values candidates who demonstrate:
- Ownership – You take responsibility for your work and follow through.
- Accuracy – You pay attention to detail and produce quality results.
- Structure – You work in an organised, methodical way.
- Accountability – You are reliable and meet commitments.
- Communication – You explain technical issues clearly to non‑technical users.
- Team spirit – You collaborate well with senior IT staff and other departments.
If these qualities describe you, you’ll fit right into the TreasuryONE culture.
APPLY HERE: Desktop Support Technician Job
Why You Should Apply
- Career Foundation – Gain solid, hands‑on experience in a professional IT environment.
- Mentorship – Work closely with senior IT staff who will guide your development.
- Modern Tech Stack – Get exposure to Windows, Microsoft 365, Azure, and more.
- Stability – Join a leading financial services company with over 20 years of success.
- Growth Potential – Many IT professionals start in desktop support and move into network, cloud, or security roles.
How to Apply – Step‑by‑Step Guide
Follow these steps to submit your application successfully.
Step 1 – Prepare Your Documents
Before starting, gather:
- Updated CV (tailored to highlight your IT diploma, certifications, and any support experience)
- Certified copy of your ID
- Certified copies of your IT Diploma and/or CompTIA A+/N+ certificates
- A short cover letter (optional but recommended – explain your passion for IT support)
Step 2 – Access the Application Portal
APPLY HERE: Desktop Support Technician Job
Step 3 – Complete the Online Application
- Click “Apply” on the job post.
- You may be redirected to TreasuryONE’s own careers portal.
- Fill in all required fields accurately, upload your CV and supporting documents, and submit.
Step 4 – What to Expect After Applying
- Only shortlisted candidates will be contacted.
- If shortlisted, you may be invited for a technical interview or practical assessment.
- If you don’t hear back within a few weeks, consider your application unsuccessful for this intake.
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Common Mistakes to Avoid
- Applying without IT certification – A diploma or CompTIA A+/N+ is required.
- Submitting a generic CV – Tailor it to highlight your technical skills and support experience.
- Ignoring soft skills – Communication and professionalism are just as important as tech knowledge.
- Missing the closing date – No date is specified; apply immediately.
Safety & Scam Alert
- Never pay for a job application – TreasuryONE does not charge fees.
- Only apply through official channels – LinkedIn or the TreasuryONE website.
- Be cautious of WhatsApp or email “offers” – Verify through the company’s official site.
Frequently Asked Questions (FAQs)
1. What is the salary range?
Not specified, but desktop support roles in Pretoria typically offer competitive market‑related salaries.
2. Do I need my own car?
The advert doesn’t mention travel, but being able to commute to Pretoria is essential.
3. Is this a remote role?
No, it’s on‑site at TreasuryONE’s Pretoria office.
4. Can I apply if I have no experience but have the certification?
Yes, the advert says 1–2 years is “preferred” – certification plus a strong attitude may suffice.
Your IT Career Starts Here
The Desktop Support Technician role at TreasuryONE is more than just a job – it’s a launchpad into a rewarding IT career with one of South Africa’s leading treasury companies. If you have the right certification, a problem‑solving mindset, and a commitment to excellence, don’t let this opportunity pass you by.
Your future in corporate IT support starts with one application. Apply today!
